Refund Policy
All sales are final. We do not offer refunds.
If you run into a problem with a script — installation errors, unexpected behavior, conflicts with another resource — please reach out to our support team and we will help you resolve it.
What support covers
- Installation assistance — dependencies, framework setup, config walk-through.
- Bug fixes — if a documented feature isn't working as expected, we'll patch it.
- Compatibility help — if the script conflicts with another resource on your server, we'll investigate.
- Usage questions — how a feature works, what a config key does, how to extend via the API.
How to reach support
Open a ticket on our Discord server in the #📩┆ticket channel. Include:
- Your Tebex transaction ID (from your purchase confirmation email).
- The script name and version.
- A clear description of the problem.
- Relevant console logs and screenshots if applicable.
See How Can I Get Help from You? for the full ticket process.
Why no refunds?
Our scripts are digital products protected by FiveM's escrow system — once you download them, the license is transferred to your Cfx.re account and can't be revoked or returned. A refund path would let buyers keep the product indefinitely after a chargeback.
In place of refunds we commit to supporting you through any installation or compatibility issue. No product works out of the box on every server configuration, and we want yours to.